Refund, Return, and Cancellation Policy

Return Window:

Our return policy lasts 3 days from the date you receive your order. If 3 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange and your purchase becomes final.

Return Eligibility:

• Items must be unused, in the same condition as received, and in the original packaging.
• Only the purchaser of the Products can return the Products.
• Several types of goods are non-returnable, including:
• Art including prints
• Blind Box
  
• Ceramic goods (except where they arrive damaged or have quality issues)

Additional Non-Returnable Items:

• Gift cards
• Personal care items
• Final sale items

Return Process:

• To complete your return, proof of purchase is required.
• For quality issue, please contact us within 3 days of delivery with photos of the item and packaging so we can assist you promptly.
• Do not send your purchase back to the sender's address.
• Please note that return shipping costs are the responsibility of the customer.
  
• Please contact us here.

Refund Process:

Once your return is received and inspected, we will notify you via email regarding the status of your refund. If approved, the refund will be processed, and a credit will be applied to your original payment method within a specific timeframe.

Eligibility for Exchanges:

We replace items only if they are defective or damaged. If you need to exchange an item for the same product, contact us for further instructions.