We accept payments from major credit card companies like Visa, Mastercard, and American Express. All payments are processed securely. By placing an order, you confirm you’re authorized to use the selected payment method.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

We begin processing orders quickly, so cancellations aren't guaranteed. If you need help, contact us ASAP at support@nagilifestyle.com.

We’re not able to modify orders once they’re confirmed, including product changes, shipping info, or payment methods. Please double-check your order before submitting.

We currently ship within the United States only.

However, we're actively working on expanding our shipping options—stay tuned for international availability in the near future!

Yes, we offer free shipping for large domestic orders over $70. Otherwise, shipping is calculated at checkout

Shipping rates can vary depending on your region and are calculated at checkout.

• Standard Shipping: 3–10 business days

Orders are processed within 2–3 business days (excluding weekends/holidays).

Return Window:

Our return policy lasts 7 days from the date of your purchase. If 7 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange and your purchase becomes final.

Return Eligibility:

Items must be unused, in the same condition as received, and in the original packaging.

Only the purchaser of the Products can return the Products.

Several types of goods are non-returnable, including:

Art including prints

Blind Box

Ceramic goods (except where they arrive damaged or have quality issues)

Additional Non-Returnable Items:

Gift cards

Personal care items

Final sale items

Return Process:

To complete your return, proof of purchase is required.

For quality issue, please contact us within 7 days of delivery with photos of the item and packaging so we can assist you promptly.

Do not send your purchase back to the manufacturer.

Please note that return shipping costs are the responsibility of the customer.

Please contact us here.

Refund Process:

Once your return is received and inspected, we will notify you via email regarding the status of your refund. If approved, the refund will be processed, and a credit will be applied to your original payment method within a specific timeframe.

We only replace items if they arrive defective or damaged. If this applies to you, reach out to us for assistance.

Feel free to email us anytime here—we’re happy to help!

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